if you don’t see an improvement in your Etsy shop’s rankings within the allotted time frame, we’ll refund your money. Our refund policy lasts 60 days. After it expires, we can’t offer you a full refund.
When you request a refund, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund, and if approved, your credit card or original method of payment will be credited within a certain amount of days.
Contact us at [email protected] for questions related to refunds.